- At the point of delivery, installation or self-collection, please check the product thoroughly. There is no return or replacement once customer sign off the delivery order. We do not accept return at all times.
- Product that is damage or defect must be notified to us immediately upon delivery, installation or self-collection. Customer must not sign the deliver order.
- We will process the replacement for valid cases and no refund request allowed.
- We will not bear any charges incurred by customer during the process of return, exchange of merchandise.
- Cancelled orders are our bigger problem. Highly customized product cannot be cancelled once order has been placed.
- We reserve the rights to make amendments to this policy without prior notice.
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